Overview
MDL Restoration successfully completed a comprehensive restoration project in Mount Laurel, NJ. This case study details our approach and execution in handling a challenging basement flooding incident.
Client Profile
The homeowner in Mount Laurel Township, NJ, experienced severe basement flooding due to an intense rainstorm. The flooding occurred when water overwhelmed a drain at the bottom of the exterior basement stairs, causing significant water intrusion into the basement.
Initial Challenge: Basement Water Damage Mitigation
Upon arrival, the MDL Restoration team was confronted with a basement extensively damaged by water. The primary challenge was to quickly mitigate the basement water damage to prevent further deterioration and initiate the restoration process.
Mitigation and Client Confidence
MDL Restoration promptly executed mitigation services to address the flooding. This initial response included:
- Water Extraction: Rapid removal of standing water from the basement.
- Drying and Dehumidification: Employing industrial-grade equipment to dry out the area thoroughly.
- Damage Assessment: Evaluating the extent of water damage, including walls, flooring, and utilities.
Impressed by the professionalism and efficiency of MDL Restoration, the homeowner entrusted the team with the post-mitigation repair process.
Water Damage Restoration and Repair
The repair phase included several key steps:
- Carpet Removal: Removing the damaged carpet to assess and prepare the underlying floor.
- Flooring Decision: The homeowner, after consultation, chose not to reinstall carpet but opted for Luxury Vinyl Plank (LVP) flooring, known for its durability and water resistance.
- Installation of LVP Flooring: Expert installation of the new flooring, ensuring it met both aesthetic and functional needs.
- Final Inspection and Cleanup: A thorough inspection to ensure the quality and safety of the restoration work, followed by a professional cleanup.
Outcome: Full Basement Restoration
The project was successfully completed, with the basement not only restored but also upgraded with better, more durable flooring. The homeowner was extremely satisfied with the outcome, appreciating both the quality of the work and the enhanced functionality and appearance of her basement.
Conclusion
This case highlights MDL Restoration team’s adeptness in not just responding to immediate damage but also in providing solutions that align with the homeowner’s preferences and needs. The team’s ability to efficiently manage the entire restoration process, from mitigation to repair, underscores our position as a trusted and competent restoration service provider in the region.